Your IT consultant on call. Monthly, plannable, flexible.
Instead of single projects with unclear endings: a monthly contingent for support, optimisation, new automations and strategic consulting. Like an IT department, without the fixed costs.
Sound familiar?
Project ends = left alone
The automation project is done. But change requests come, new staff need training, something breaks – nobody’s there.
IT on the side
Someone on the team handles IT “on the side”. Updates, licenses, support – everything waits until it’s on fire.
External consultants: expensive & slow
New quote for every topic, weeks waiting for availability, hourly rates above €200.
What I do concretely
Constant costs, flexible usage. Your monthly rate stays the same – regardless of how many hours you use. Hours balance out over the contract period.
Support Retainer (from €320/month)
For companies needing occasional IT support. 3-8h/month, 3-month minimum.
- Email & chat support (response within 24h)
- Remote support via TeamViewer
- Hardware troubleshooting
- Microsoft 365 administration
- Monthly status update
Standard Retainer (from €1,000/month)
For companies wanting continuous digitalisation. ~17h/month, 6 months.
- Everything from Support, plus:
- Weekly/biweekly calls
- Proactive optimisation (new flows, app improvements)
- Training & train-the-trainer
- License management & cost optimisation
Intensive Retainer (from €3,000/month)
For ongoing projects and strategic consulting. 25-75h/month, 6-12 months.
- Everything from Standard, plus:
- Dedicated project work (apps, integrations, dashboards)
- Strategic IT consulting
- Security & compliance management
- Priority support (response within 4h)
Results that count
| Project | Before | After | Savings |
|---|---|---|---|
| Response time (support) | Days | <24h | Standard retainer |
| Topics per month | Sporadic | 8-15 tickets | Structured |
| Team self-sufficiency | Dependent | 60-70% self-serve | After 6 months |
| Cost per incident | Ad-hoc | -40-60% | Retainer vs ad-hoc |
How a project works
Quick Assessment
Analyse current state, define priorities for the first 3 months.
Package Selection
Recommend the right package. No upselling – it should fit your actual needs.
Onboarding
Set up access, clarify communication channels. Direct line to me.
Ongoing Support
Regular calls, ongoing support, proactive optimisation. Transparently documented.
Frequently asked questions
Can I cancel monthly?
What if I don’t need hours?
Is on-site support possible?
What happens after the term ends?
I already have an IT department.
Ready to get started?
Start with a Quick Assessment: in 2 hours we identify your quick wins.
Ready to automate your processes?
Book a free 30-minute intro call.
Free, no commitment, no sales pitch.